Frequently Asked Questions
Safety is paramount. Our instructors are certified range safety officers, we hold safety briefs prior to live-fire, and will coach safety procedures throughout the course. We have an AED and GSW first aid kit onsite for all activities.
Come as you are! We scale our training to accommodate each shooter at their individual level of experience. Our goal is to balance challenge with enjoyment.
- Pistol – Semi-automatic (9mm) with (3) magazines
- Carbine – Semi-automatic (5.56mm or .223) with (3) magazines, sling, and optic
- Magazine pouches – Carbine and pistol
- Belt – 1.5” minimum width and must be rigid/sturdy
- Holster – Polymer/Kydex outside the waistband (OWB) holster with active retention
- Plate carrier – Men's 15lbs and women's 12lbs
- Individual First Aid Kit (IFAK) – Optional but encouraged
- Hearing protection – Electronic preferred
- Eye protection – Wrap around and ballistic rated
- Outdoor clothing – Sun clothing, warming layers, rain gear
- Footwear – Closed toe
- Water, food, and snacks – Bring lunch
- Bug spray and sunscreen – Highly recommended
We have limited rental equipment and firearms available, please message us prior to registration.
- Volusia County Gun & Hunt Club (4845 FL-44, New Smyrna Beach, FL 32168)
- Full Spectrum Warrior (46600 Deep Woods Rd, Paisley, FL 32767)
- Flagler Gun & Archery Club (1290 CR 90 East, Bunnell, FL 32110)
We train regardless, rain or shine, please dress accordingly.
20% discount off our training and pro shop for active and former military, law enforcement, and first responders. Submit credentials to: sales@telosdefense.com
FFL transfers are available to Telos Defense alumni only. Contact us prior to purchasing and transferring: sales@telosdefense.com
We want you to be happy with your purchase. If something isn't right, you may return eligible items within 30 days of receiving your order.
Items must be unworn, unused, and returned in their original condition with tags attached.
To start a return, contact us at sales@telosdefense.com with your order number and the item(s) you'd like to return.
Refunds
Once your return is received and inspected, we'll issue your refund to the original payment method. Please allow several business days for your bank or credit card company to process the refund.
Exchanges
Need a different size or item? Once your return is received and inspected, we'll exchange your item for the proper size and ship back to you at-cost.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, contact us as soon as possible so we can make it right.
Exceptions
At Telos Defense's discretion. Final-sale, customized, personalized, and gift card purchases are not eligible for return unless otherwise stated.
Training & Events Cancellation Policy
> 60 days in advance = Full Refund
< 60 days in advance = Credit for future course or event at equal or lesser value
Sign our online waiver here: Telos Waiver
